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Customer Service

In today's highly competitive marketplace, customer service can be the difference between success and failure for many businesses.
When you have completed this course you will be able to:

  • Identify the rights and expectations of customers for customer service
  • Agree customer service standards to meet customers' rights and expectations
  • Take appropriate action to respond to failures to deliver customer service to agreed standards.

Call on 01745 334 482 or contact us.

In today’s highly competitive marketplace, customer service can be the difference between success and failure for many businesses.
Learning Type: Online
Language: English
Duration: 3 Hours 30 Minutes
Any Certification Exam: No
When you have completed this course you will be able to:

  • Identify the rights and expectations of customers for customer service
  • Agree customer service standards to meet customers’ rights and expectations
  • Take appropriate action to respond to failures to deliver customer service to agreed standards.

What now? Call us on 01745 334 482 or contact us.

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